Customer Experience Banker — Remote & Relationship Growth

Huntington Bancshares, Inc.; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships.

You will proactively identify goals, recommend deposit and other banking products, and process daily transactions with accuracy while delivering exemplary service. The role emphasizes relationship building, sales diligence, and adherence to security and regulatory policies, all within an office environment and

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Education

High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships.

You will proactively identify goals, recommend deposit and other banking products, and process daily transactions with accuracy while delivering exemplary service. The role emphasizes relationship building, sales diligence, and adherence to security and regulatory policies, all within an office environment and