Customer Experience Banker — Remote/Hybrid Growth & Service

Huntington National Bank; Savannah (GA); Hybrid; USD 36,000 - 60,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by recommending deposits and other banking products.

You will balance daily transactions, deliver exemplary service, and proactively grow customer relationships through a disciplined sales process and referrals within a friendly, inclusive team environment.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Sales

Communication

Relationship building

Education

Bachelor's degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by recommending deposits and other banking products.

You will balance daily transactions, deliver exemplary service, and proactively grow customer relationships through a disciplined sales process and referrals within a friendly, inclusive team environment.