Financial Concierge - Grow Customer Relationships (Remote/Office)

Huntington Bancshares, Inc.; Flint (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Tobacco-Free Hiring

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to guide walk-in customers, help them achieve financial goals, and manage daily transactions with accuracy and courtesy.

You will proactively identify needs, promote deposit products, and strengthen customer relationships while adhering to bank policies and procedures. This role emphasizes customer service excellence and professional communication.

Qualifications

• Minimum 1 year of customer service or related experience, or military service in admin/contracting roles.
• Preference for 1+ year in banking, financial services or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Grow customer relationships through proactive sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to security, risk, and regulatory policies.
• Demonstrate sales, service, and relationship-management skills.

Skills

Customer service

Banking knowledge

Sales ability

Cash handling

Tech aptitude

Education

High School Diploma or GED

Bachelor's Degree

Tools

Banking software

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to guide walk-in customers, help them achieve financial goals, and manage daily transactions with accuracy and courtesy.

You will proactively identify needs, promote deposit products, and strengthen customer relationships while adhering to bank policies and procedures. This role emphasizes customer service excellence and professional communication.