Remote Customer Experience Banker - Growth & Service Pro

0101 The Huntington National Bank; Berrien Springs (MI); Hybrid; USD 36,000 - 46,000; Full time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships, identify financial goals, and recommend deposit products while handling transactions accurately.

You will educate customers on deposits, expand the customer base through a disciplined sales process, and collaborate with partners to deepen relationships in a supportive, service-first environment.

Qualifications

• High School Diploma or GED, or Bachelor's degree.
• 1 year customer service or related experience.
• Cash handling experience preferred.
• Comfort with mobile and online banking technologies.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Growing customer relationships through a structured sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhering to operational, security, risk and regulatory policies.

Skills

Customer service

Sales skills

Relationship management

Communication

Cash handling

Mobile banking

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships, identify financial goals, and recommend deposit products while handling transactions accurately.

You will educate customers on deposits, expand the customer base through a disciplined sales process, and collaborate with partners to deepen relationships in a supportive, service-first environment.