Customer Experience Banker – Remote Growth Concierge

Huntington Bancshares, Inc.; Fenton (MI); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS.

This role acts as a financial concierge for walk-in customers, focusing on retaining and growing consumer and business relationships by identifying financial goals and recommending appropriate products and services. The position emphasizes accurate cash handling, proactive sales of deposits and services, and educating customers on online and mobile banking while adhering to all regulatory policies.

Qualifications

• High School Diploma or GED is required; a Bachelor's Degree is eligible.
• 1 year of customer service or military service in an administrative/clerical role, or related field, is acceptable.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on deposit products and basic banking services.
• Identify opportunities to grow customer relationships through referrals and outbound outreach.
• Refer customers to other bank areas to deepen relationships and cross-sell.
• Adhere to all policies and procedures related to operations, security, and risk.

Skills

Customer service

Sales

Communication

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS.

This role acts as a financial concierge for walk-in customers, focusing on retaining and growing consumer and business relationships by identifying financial goals and recommending appropriate products and services. The position emphasizes accurate cash handling, proactive sales of deposits and services, and educating customers on online and mobile banking while adhering to all regulatory policies.