Customer Experience Banker (Remote-Friendly)

Huntington Bancshares, Inc.; Hoover (AL); On-site; USD 36,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. in Hoover, AL is seeking a Customer Experience Banker Non NMLS. You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending banking products and services.

Responsibilities include resolving issues, educating customers on deposit options, and referring clients to deepen relationships while adhering to operational and regulatory policies.

Qualifications

• High School Diploma or GED required with 1+ year customer service or related experience.
• Bachelor's degree acceptable in lieu of experience or in addition to basic qualifications.
• Proven ability to educate customers on deposit products and services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk and regulatory requirements.
• Demonstrate sales, service, and relationship management skills.
• Perform other duties as assigned.

Skills

Customer service

Sales

Relationship management

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Hoover, AL is seeking a Customer Experience Banker Non NMLS. You will act as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending banking products and services.

Responsibilities include resolving issues, educating customers on deposit options, and referring clients to deepen relationships while adhering to operational and regulatory policies.