Customer Experience Banker — Hybrid Growth & Service

0101 The Huntington National Bank; Auburn (AL); Hybride; USD 38 000 - 46 000; Plein temps

Résumé du poste

Huntington in Auburn, Alabama is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping customers identify financial goals and suitable deposit products. You will balance daily transactions while delivering excellent service.

The role emphasizes proactive relationship growth, educating customers on banking services, and adherence to policies. Office-based with potential flexible arrangements; Full-time, EOE.

Qualifications

• High School Diploma or GED and minimum 1 year of customer service or related military service, or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsabilités

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Connaissances

Customer service experience

Cash handling

Tech-savvy

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

Huntington in Auburn, Alabama is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping customers identify financial goals and suitable deposit products. You will balance daily transactions while delivering excellent service.

The role emphasizes proactive relationship growth, educating customers on banking services, and adherence to policies. Office-based with potential flexible arrangements; Full-time, EOE.