Customer Experience Banker — Remote-Friendly Growth Role

Huntington Bancshares, Inc.; Auburn (AL); Híbrido; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Huntington Bank is seeking a Customer Experience Banker Non NMLS in Auburn, AL. You will act as a Financial Concierge for walk-in customers, helping them reach financial goals by guiding deposits and related banking products. You will balance daily transactions and uphold exemplary service standards.

The role emphasizes proactive relationship growth, understanding customer needs, and educating clients on banking products, while adhering to all policies and risk controls.

Formación

• High School Diploma or GED and minimum of 1 year customer service or equivalent experience.
• Experience in banking, financial services, or goal-driven retail sales is a plus.
• Comfort with technology such as mobile and online banking services.

Responsabilidades

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow customer relationships through a structured sales process and referrals.
• Refer customers to other bank areas to deepen relationships and ensure service quality.
• Adhere to operational, security, risk and regulatory policies.

Conocimientos

Customer service

Communication

Sales skills

Cash handling

Educación

High School Diploma or GED

Herramientas

Mobile banking apps

Online banking platforms

Descripción del empleo

Huntington Bank is seeking a Customer Experience Banker Non NMLS in Auburn, AL. You will act as a Financial Concierge for walk-in customers, helping them reach financial goals by guiding deposits and related banking products. You will balance daily transactions and uphold exemplary service standards.

The role emphasizes proactive relationship growth, understanding customer needs, and educating clients on banking products, while adhering to all policies and risk controls.