Customer Experience Banker: Relationship Growth

Huntington Bank; Pecan Creek (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business banking relationships by identifying goals and needs, recommending deposits and services, and processing transactions accurately while delivering exemplary service.

The role emphasizes proactive relationship building, education on banking products, and adherence to policies.

Qualifications

• Requires High School Diploma or GED and 1 year customer service experience.
• Preferred: 1 year in banking, financial services, or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve customer issues effectively.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High School Diploma or GED

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers. You will retain and grow consumer and business banking relationships by identifying goals and needs, recommending deposits and services, and processing transactions accurately while delivering exemplary service.

The role emphasizes proactive relationship building, education on banking products, and adherence to policies.