Customer Experience Banker – Grow Relationships

Huntington National Bank; Upper Arlington (OH); Hybrid; USD 36,000 - 56,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships, identify financial goals, and recommend deposits and other banking products while processing transactions accurately.

The role emphasizes exceptional service, educating customers on deposit products, and leveraging referrals to deepen relationships. Office-based with potential flexible work arrangements.

Qualifications

• Minimum 1 year of customer service experience or equivalent in a banking/administrative role.
• Experience in banking, financial services, or goal-driven retail sales is a plus.
• Comfort with technology and digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and services.
• Proactively grow customer relationships through a disciplined sales process and referrals.

Skills

Customer service

Sales

Banking knowledge

Technology comfort

Education

High School Diploma or GED

Tools

Mobile banking apps

Online banking platforms

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships, identify financial goals, and recommend deposits and other banking products while processing transactions accurately.

The role emphasizes exceptional service, educating customers on deposit products, and leveraging referrals to deepen relationships. Office-based with potential flexible work arrangements.