Customer Experience Banker - Relationship Builder

Huntington Bancshares, Inc.; Mountain Brook (AL); On-site; USD 35,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our branch in Alabama.

You will act as a Financial Concierge, handling walk-in customers, retaining and growing consumer and business relationships, and guiding customers through deposit products to meet financial goals. The role entails explaining products, balancing daily transactions, and delivering exemplary customer service while adhering to bank policies and risk requirements.

Qualifications

• High School Diploma or GED required or Bachelor's Degree.
• 1 year of customer service or military service in a relevant role preferred.
• Cash handling experience is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our branch in Alabama.

You will act as a Financial Concierge, handling walk-in customers, retaining and growing consumer and business relationships, and guiding customers through deposit products to meet financial goals. The role entails explaining products, balancing daily transactions, and delivering exemplary customer service while adhering to bank policies and risk requirements.