Hybrid Banking Experience Advisor | Grow Relationships

Huntington Bancshares, Inc.

Mountain Brook Village (AL)

On-site

USD 42,000 - 56,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Alabama to serve walk-in customers as a Financial Concierge.

You will help clients achieve financial goals by identifying needs, recommending deposits and banking services, processing transactions accurately, and balancing daily takings while delivering exceptional service. The role emphasizes disciplined sales, education of customers on products, and collaboration with bank partners to deepen relationships, all

Qualifications

High School Diploma or GED and 1+ year customer service or military service (administration/civil affairs) or a Bachelor's Degree.

Responsibilities

Providing excellent customer service and effectively resolving customer issues.
Educating customers on consumer deposit products.
Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
Other duties as assigned.