Financial Concierge: Customer Experience Banker

Huntington Bancshares, Inc.; Bridgeport (AL); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Bridgeport, AL branch.

The role acts as a Financial Concierge, handling walk-in customers, balancing daily transactions, and delivering exemplary service while identifying opportunities to expand consumer and business relationships. You will educate customers on deposit products, follow a disciplined sales process, and collaborate with partners to deepen connections.

Qualifications

• Minimum 1 year of customer service or related military/admin experience.
• 1 year or more in customer service in banking, financial services or goal-driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, procedures, and risk controls.

Skills

Customer service

Sales

Communication

Tech savviness

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS for our Bridgeport, AL branch.

The role acts as a Financial Concierge, handling walk-in customers, balancing daily transactions, and delivering exemplary service while identifying opportunities to expand consumer and business relationships. You will educate customers on deposit products, follow a disciplined sales process, and collaborate with partners to deepen connections.