Customer Experience Banker: In-Branch Financial Concierge

Huntington Bank; Alabama; Hybrid; USD 38,000 - 46,000; Full time

Job summary

Huntington Bank in Jackson, AL seeks a Customer Experience Banker to assist walk-in customers and grow banking relationships. You will identify financial needs, promote deposits and services, and ensure accurate daily processing with excellent service standards.

The role emphasizes proactive outreach, disciplined sales, and strong knowledge of consumer products, while complying with all policies. This is a full-time branch position located in Jackson, AL.

Qualifications

• Minimum of 1 year of customer service experience (banking or retail).
• Strong sales and relationship-building skills coupled with excellent communication.
• Comfort with technology and digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Promote banking products to meet customers' financial goals.
• Educate customers on deposits, loans, and digital banking options.
• Identify opportunities to grow customer relationships through follow-ups and referrals.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Relationship management

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in Jackson, AL seeks a Customer Experience Banker to assist walk-in customers and grow banking relationships. You will identify financial needs, promote deposits and services, and ensure accurate daily processing with excellent service standards.

The role emphasizes proactive outreach, disciplined sales, and strong knowledge of consumer products, while complying with all policies. This is a full-time branch position located in Jackson, AL.