Financial Concierge Banker — Grow Customer Relationships

Huntington National Bank; Jackson (MS); Vor Ort; USD 38.000 - 46.000; Vollzeit

Zusammenfassung

Huntington National Bank in Jackson, MS is seeking a Customer Experience Banker Non NMLS. In this role you serve walk-in customers as a financial concierge, handling deposits, transactions, and product recommendations to help customers reach their financial goals.

You will retain and grow consumer and business relationships, coordinate with partners, and follow all policies. This office-based role emphasizes teamwork and exemplary service in a friendly branch environment.

Qualifikationen

• High School Diploma or GED and 1 year customer service or related role, or a Bachelor's Degree.
• Experienced in educating customers on deposit products and banking services.
• Ability to identify opportunities to grow customer relationships through a structured sales process.

Aufgaben

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships and build partnerships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Kenntnisse

Customer service

Relationship management

Sales

Banking knowledge

Ausbildung

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Jobbeschreibung

Huntington National Bank in Jackson, MS is seeking a Customer Experience Banker Non NMLS. In this role you serve walk-in customers as a financial concierge, handling deposits, transactions, and product recommendations to help customers reach their financial goals.

You will retain and grow consumer and business relationships, coordinate with partners, and follow all policies. This office-based role emphasizes teamwork and exemplary service in a friendly branch environment.