Customer Experience Banker | Financial Concierge (Hybrid)

Huntington Bancshares, Inc.; Jackson (TN); Vor Ort; USD 40.000 - 58.000; Vollzeit

Zusammenfassung

Huntington Bancshares, Inc. in Jackson, TN seeks a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other services.

You will process transactions accurately, balance daily, and provide exemplary service while educating customers and collaborating with partners to deepen relationships.

Qualifikationen

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.

Aufgaben

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Kenntnisse

Customer service

Sales

Cash handling

Technology literacy

Ausbildung

Bachelor's degree

High School Diploma or GED

Jobbeschreibung

Huntington Bancshares, Inc. in Jackson, TN seeks a Customer Experience Banker Non NMLS to serve walk-in customers and act as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other services.

You will process transactions accurately, balance daily, and provide exemplary service while educating customers and collaborating with partners to deepen relationships.