Customer Experience Banker - Growth & Service Champion

Huntington National Bank; Brook Park (OH); Hybrid; USD 40.000 - 56.000; Vollzeit

Zusammenfassung

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers at the branch. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other banking services.

The role emphasizes accurate transaction processing, daily balancing, and delivering exemplary customer service in an office setting with potential flexible work arrangements.

Qualifikationen

• High School Diploma or GED required, plus 1 year of customer service or related experience or a Bachelor's Degree.
• Preferred: 1+ year in banking/financial services or goal-driven retail sales.
• Cash handling skills and comfort with technology (mobile/online banking).

Aufgaben

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, procedures, security, risk and regulatory requirements.
• Demonstrate strong sales, service, and relationship-building skills.

Kenntnisse

Customer service

Retail banking

Sales

Communication

Problem solving

Ausbildung

High School Diploma or GED

Bachelor's Degree

Tools

Mobile Banking

Online Banking

Jobbeschreibung

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers at the branch. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit products and other banking services.

The role emphasizes accurate transaction processing, daily balancing, and delivering exemplary customer service in an office setting with potential flexible work arrangements.