Customer Experience Banker — Growth & Relationship Specialist

0101 The Huntington National Bank; Toledo (OH); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing relationships by identifying goals and offering deposit products and services. You will balance daily transactions and provide exemplary service in a branch environment.

Responsibilities include educating customers on deposit products, proactively identifying opportunities to grow relationships, and referring customers to other bank areas while

Qualifications

• High School Diploma or GED required; 1+ year customer service or military service in related roles or a Bachelor's Degree.
• Preferred: 1+ year in customer service in banking or financial services.
• Comfort with technology such as mobile and online banking services.

Responsibilities

• Provide excellent customer service and resolve customer issues efficiently.
• Educate customers on consumer deposit products and banking services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk and regulatory requirements.

Skills

Customer service

Sales

Cash handling

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing relationships by identifying goals and offering deposit products and services. You will balance daily transactions and provide exemplary service in a branch environment.

Responsibilities include educating customers on deposit products, proactively identifying opportunities to grow relationships, and referring customers to other bank areas while