Customer Experience Banker | Growth & Service Champion

Huntington National Bank; Lansing (MI); Sur place; USD 42 000 - 66 000; Plein temps

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending appropriate deposit products and services.

You will process customer transactions accurately, balance daily, and deliver exemplary service in an office setting. Join a team focused on community impact and customer success.

Qualifications

• Strong customer service skills and ability to resolve issues effectively.
• Willingness to educate customers on deposit products and bank services.

Responsabilités

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.
• Demonstrate sales, customer service, and relationship management capabilities.
• Perform other duties as assigned.

Connaissances

Customer service

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and needs and recommending appropriate deposit products and services.

You will process customer transactions accurately, balance daily, and deliver exemplary service in an office setting. Join a team focused on community impact and customer success.