Customer Experience Banker: Growth-Focused Concierge

Huntington; Springfield (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington in Springfield, MO is seeking a Customer Experience Banker (Non NMLS) to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and small business relationships by understanding goals and recommending deposit and other banking products, while processing transactions accurately.

You will educate customers on deposit products, pursue opportunities to deepen relationships through a disciplined sales process, and adhere to bank policies and risk controls while

Qualifications

• High School Diploma or GED or Bachelor's Degree.
• 1 year customer service or military service in administration or similar role.
• Cash handling skills.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Proactively educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Cash handling

Technology literacy

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington in Springfield, MO is seeking a Customer Experience Banker (Non NMLS) to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and small business relationships by understanding goals and recommending deposit and other banking products, while processing transactions accurately.

You will educate customers on deposit products, pursue opportunities to deepen relationships through a disciplined sales process, and adhere to bank policies and risk controls while