Customer Experience Banker: Financial Concierge & Growth

Huntington; Brooklyn, Northern (OH, KY); Hybrid; USD 38,000 - 52,000; Part time

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in clients as a Financial Concierge, helping customers meet financial goals. You will process transactions accurately, educate on deposit products, and proactively expand relationships through a disciplined sales approach.

The role emphasizes delivering exceptional customer service, adherence to policies, and collaboration with partners across the bank.

Qualifications

• Minimum 1 year of customer service experience.
• Banking or financial services experience preferred.
• Cash handling skills.
• Comfort with mobile and online banking technologies.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposits and banking products.
• Proactively grow customer relationships through sales processes and referrals.
• Refer customers to other bank areas to deepen relationships.

Skills

Customer service

Cash handling

Communication skills

Sales

Banking products

Mobile & online banking

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in clients as a Financial Concierge, helping customers meet financial goals. You will process transactions accurately, educate on deposit products, and proactively expand relationships through a disciplined sales approach.

The role emphasizes delivering exceptional customer service, adherence to policies, and collaboration with partners across the bank.