Customer Experience Banker: Grow Relationships & Help Clients

Huntington National Bank; Springfield (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Huntington National Bank in Springfield, MO is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and offering appropriate deposit and banking products.

You will process transactions accurately, balance daily, and provide exemplary service while educating customers and referring them to other bank areas to deepen partnerships.

Qualifications

• High School Diploma or GED required (or Bachelor's Degree).
• 1 year or more in customer service or related field preferred.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Follow all policies and procedures and uphold security and compliance.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Education

High School diploma or GED

Bachelor's degree

Job description

Huntington National Bank in Springfield, MO is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and offering appropriate deposit and banking products.

You will process transactions accurately, balance daily, and provide exemplary service while educating customers and referring them to other bank areas to deepen partnerships.