Customer Experience Banker: Financial Concierge

0101 The Huntington National Bank; Iowa (LA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays and PTO

Job summary

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying needs, recommending deposits and other banking products, and handling transactions accurately with strong service.

This role emphasizes proactive outreach and cross-unit collaboration. You’ll operate in a fast-paced branch environment, balance daily transactions, and uphold all policies while delivering a

Qualifications

• High School Diploma or GED required; 1+ year customer service or related experience, or Bachelor’s degree.
• Preferred: 1+ year in banking, financial services, or goal-driven retail sales.
• Comfort with technology such as mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Explain consumer deposit products and services clearly to customers.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.
• Demonstrate sales, service, relationship management, banking, communication, and presentation skills.

Skills

Customer service

Sales

Relationship management

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Cash handling

Mobile banking

Online banking

Job description

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You’ll retain and grow consumer and business relationships by identifying needs, recommending deposits and other banking products, and handling transactions accurately with strong service.

This role emphasizes proactive outreach and cross-unit collaboration. You’ll operate in a fast-paced branch environment, balance daily transactions, and uphold all policies while delivering a