Customer Experience Banker: Grow Relationships & Deposits

Huntington National Bank; Carlisle (AR); On-site; USD 38,000 - 60,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will protect and expand consumer and business relationships by identifying needs and recommending deposit products and services.

Responsibilities include handling transactions accurately, educating customers on banking tools, and proactively growing the customer base through referrals while following all security and regulatory guidelines.

Qualifications

• High School Diploma or GED required; Bachelor’s degree optional.
• 1 year of customer service or relevant military/administrative experience.
• Cash handling experience and comfort with technology are preferred.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, risk, and regulatory requirements.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Banking products

Relationship building

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking tools

Mobile banking apps

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will protect and expand consumer and business relationships by identifying needs and recommending deposit products and services.

Responsibilities include handling transactions accurately, educating customers on banking tools, and proactively growing the customer base through referrals while following all security and regulatory guidelines.