Customer Experience Banker: Grow Relationships & Drive Impact

Huntington Bancshares Inc.; Dallas (TX); On-site; USD 38,000 - 58,000; Full time

Job summary

Huntington Bancshares Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers at our Dallas branch.

You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking services, and handling transactions efficiently. You will educate customers on products, follow a structured sales process, and refer them to other bank areas to deepen relationships, while adhering to policies and

Qualifications

• Customer service-focused professional with banking exposure.
• Ability to grow relationships through a disciplined sales process.
• Familiarity with consumer deposit products and banking services.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Proactively identify opportunities to grow customer relationships and refer to banking products.
• Educate customers on deposit products and other banking services and cross-sell when appropriate.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Balance daily transactions and ensure accuracy.

Skills

Customer service

Sales

Relationship management

Banking products

Communication

Presentation

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares Inc. is seeking a Customer Experience Banker Non NMLS to act as a Financial Concierge for walk-in customers at our Dallas branch.

You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking services, and handling transactions efficiently. You will educate customers on products, follow a structured sales process, and refer them to other bank areas to deepen relationships, while adhering to policies and