Hybrid/Remote Customer Experience Banker

Huntington Bancshares, Inc.; Dallas (TX); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. in Dallas, TX is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and services, and processing transactions accurately with excellent service. The role emphasizes proactive relationship building, product education, and adherence to bank policies, offering opportunities for flexible work arrangements

Qualifications

• High School Diploma or GED required; Bachelor’s degree preferred.
• 1+ year of customer service experience in banking, military service in related roles, or similar admin roles is acceptable.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products and digital banking tools.
• Proactively grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Comply with all operational, security, risk, and regulatory policies.

Skills

Customer service

Sales skills

Relationship management

Communication

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. in Dallas, TX is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will retain and grow consumer and business relationships by identifying financial goals, recommending deposits and services, and processing transactions accurately with excellent service. The role emphasizes proactive relationship building, product education, and adherence to bank policies, offering opportunities for flexible work arrangements