Customer Experience Banker: Grow Relationships & Serve Clients

Huntington Bancshares, Inc.; Belton (TX); On-site; USD 40,000 - 70,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by recommending deposit, loan and banking services.

You will process transactions accurately while educating customers on products and technology. You'll build relationships through proactive outreach, referrals, and a disciplined sales process in an in-branch setting, with emphasis on service excellence.

Qualifications

• High School Diploma or GED, or Bachelor's degree.
• Background check with fingerprints per NMLS.
• 1+ year customer service in banking or related field preferred.
• Cash handling experience and comfort with technology.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposits and lending products.
• Grow relationships through disciplined sales, follow-up, and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, risk and regulatory requirements.
• Demonstrate sales, service, and communication skills.

Skills

Customer Service

Sales oriented

Banking Products

Cash Handling

Tech Savvy

Education

High School Diploma

Bachelor's Degree

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker to serve walk-in customers as a Financial Concierge, helping them achieve financial goals by recommending deposit, loan and banking services.

You will process transactions accurately while educating customers on products and technology. You'll build relationships through proactive outreach, referrals, and a disciplined sales process in an in-branch setting, with emphasis on service excellence.