Banking Customer Experience Specialist — Grow Relationships

Huntington Bancshares, Inc.; Marlin (TX); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will help retain and grow consumer and business relationships by identifying goals and needs, recommending deposit and other banking products, and processing transactions accurately. You’ll educate customers, refer to other bank areas to deepen relationships, and adhere to all policies.

Qualifications

• HS diploma or GED with 1+ year customer service experience or a Bachelor's degree.
• Preferred: 1+ year in customer service in banking or financial services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a structured sales process.

Skills

Customer service

Communication

Sales

Banking products

Education

High School Diploma or GED

Bachelor's degree

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. seeks a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers.

You will help retain and grow consumer and business relationships by identifying goals and needs, recommending deposit and other banking products, and processing transactions accurately. You’ll educate customers, refer to other bank areas to deepen relationships, and adhere to all policies.