Customer Experience Banker | Grow Relationships

Huntington; Warren (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Huntington in Warren, MI seeks a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will identify financial goals, promote deposits and banking products, and resolve issues with a strong focus on customer service.

You will educate customers on consumer deposit products and online/mobile banking, while balancing daily transactions and adhering to policies. Previous banking or service experience is preferred.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Minimum 1 year customer service experience in a financial setting or similar role.
• Comfort with banking products and technology; strong communication skills.

Responsibilities

• Provide excellent customer service to walk-in customers and resolve issues.
• Identify opportunities to grow customer relationships and promote banking products.
• Educate customers on deposits, mobile/online banking, and other services.
• Accurately process transactions and balance daily work.

Skills

Customer service

Sales

Banking knowledge

Education

High School Diploma or GED

Tools

Mobile banking

Online banking

Job description

Huntington in Warren, MI seeks a Customer Experience Banker to act as a Financial Concierge for walk-in customers. You will identify financial goals, promote deposits and banking products, and resolve issues with a strong focus on customer service.

You will educate customers on consumer deposit products and online/mobile banking, while balancing daily transactions and adhering to policies. Previous banking or service experience is preferred.