Financial Concierge: Grow Customer Relationships

Huntington; Warren (MI); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington in Warren, MI is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will help customers achieve their financial goals by identifying needs and offering appropriate deposit and banking solutions.

Responsibilities include processing transactions accurately, balancing daily, delivering exemplary service, and proactively growing relationships through a disciplined sales approach and referrals from customers and partners.

Qualifications

• Minimum 1 year of customer service experience or military service in an administrative role, or a Bachelor's Degree.
• Proficiency with consumer deposit products and banking services.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products and online/mobile banking.
• Identify opportunities to grow customer relationships through disciplined sales process.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to policies and procedures.

Skills

Customer service

Sales

Banking products knowledge

Problem solving

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington in Warren, MI is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will help customers achieve their financial goals by identifying needs and offering appropriate deposit and banking solutions.

Responsibilities include processing transactions accurately, balancing daily, delivering exemplary service, and proactively growing relationships through a disciplined sales approach and referrals from customers and partners.