Customer Experience Banker — Grow Relationships

Huntington Bancshares, Inc.; Coloma Charter Township (MI); On-site; USD 42,000 - 62,000; Full time

Job summary

Huntington Bancshares, Inc. in Michigan seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them meet financial goals by offering deposits and related services. You will balance daily transactions and deliver exemplary service.

The role emphasizes proactive relationship building, disciplined sales processes, and education of customers about banking products, while adhering to all policies. Flexible arrangements may apply within office settings.

Qualifications

• High School Diploma or GED required; Bachelor's degree optional.
• Experience in customer service or military service in related admin roles acceptable.
• Preference for banking, financial services, or goal-driven retail sales experience.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Sales

Communication

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bancshares, Inc. in Michigan seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them meet financial goals by offering deposits and related services. You will balance daily transactions and deliver exemplary service.

The role emphasizes proactive relationship building, disciplined sales processes, and education of customers about banking products, while adhering to all policies. Flexible arrangements may apply within office settings.