Customer Experience Banker - Grow Relationships

Huntington Bank; Marietta, Northern (OH, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Huntington Bank in Marietta, OH is looking for a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other services, and handling daily transactions with accuracy.

The role emphasizes sales-driven relationship management, strong communication, and adherence to policies, with a flexible approach to in-office and work-from-home arrangements where

Qualifications

• High School Diploma or GED and at least 1 year of customer service or military service in an administrative, contracting, or similar role; or a Bachelor's Degree.
• Preferred: 1 year or more in customer service in banking, financial services, or goal-driven retail sales.
• Comfort with technology and digital banking services.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products and banking services.
• Proactively identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to all policies, procedures, and regulatory requirements.

Skills

Customer service

Sales skills

Communication

Relationship management

Education

Bachelor's Degree

High School Diploma or GED

Tools

Mobile Banking App

Online Banking Platform

Cash Handling

Job description

Huntington Bank in Marietta, OH is looking for a Customer Experience Banker Non NMLS to act as a financial concierge for walk-in customers. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other services, and handling daily transactions with accuracy.

The role emphasizes sales-driven relationship management, strong communication, and adherence to policies, with a flexible approach to in-office and work-from-home arrangements where