Customer Experience Banker: Financial Concierge

0101 The Huntington National Bank; Northville (MI); Hybride; USD 36 000 - 60 000; Plein temps

Résumé du poste

0101 The Huntington National Bank is seeking a Customer Experience Banker Non NMLS in Michigan to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and other services.

You will process transactions accurately, balance daily, and grow consumer and business relationships through proactive outreach and referrals while delivering excellent service in a collaborative branch setting.

Qualifications

• Minimum 1 year of customer service experience or military service in a similar role; or a Bachelor's Degree.
• Experience in banking, financial services or goal-driven retail sales is preferred.

Responsabilités

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management and banking knowledge in daily interactions.
• Support other duties as assigned.

Connaissances

Customer service

Sales

Relationship management

Communication

Presentation

Formation

High School Diploma or GED

Bachelor's degree

Outils

Mobile banking apps

Online banking platforms

Description du poste

0101 The Huntington National Bank is seeking a Customer Experience Banker Non NMLS in Michigan to serve walk-in customers as a Financial Concierge, helping them reach financial goals by recommending deposits and other services.

You will process transactions accurately, balance daily, and grow consumer and business relationships through proactive outreach and referrals while delivering excellent service in a collaborative branch setting.