Customer Experience Banker - Hybrid/Remote Eligible

0101 The Huntington National Bank; Parma (OH); Hybrid; USD 42,000 - 52,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and other services. You will balance daily transactions and provide outstanding service while identifying opportunities to grow personal and business relationships.

Ideal candidates will have strong customer service experience, with a background in banking or retail sales, and comfort with mobile and online

Qualifications

• High School Diploma or GED with 1 year of customer service or military service in an admin role, or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services, or goal-driven retail sales.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.
• Demonstrate sales, service, and relationship management skills.

Skills

Customer service

Sales

Communication

Relationship building

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them reach financial goals with deposit products and other services. You will balance daily transactions and provide outstanding service while identifying opportunities to grow personal and business relationships.

Ideal candidates will have strong customer service experience, with a background in banking or retail sales, and comfort with mobile and online