Customer Experience Banker - Remote/Hybrid Options

Huntington Bancshares, Inc.; Aurora (IL); On-site; USD 32,000 - 52,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You’ll retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking services, and processing transactions with accuracy and a focus on service. The role emphasizes proactive customer engagement, education on banking products, and a disciplined sales process, while adhering to security and regulatory

Qualifications

• High School Diploma or GED plus 1 year of customer service or military service, or a Bachelor's degree.
• Cash handling experience preferred.
• Comfort with mobile services and online banking tech.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on deposit products.
• Grow customer relationships through outbound calls and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies and risk requirements.

Skills

Customer service

Sales skills

Relationship management

Cash handling

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge.

You’ll retain and grow consumer and business relationships by identifying financial goals, recommending deposits and other banking services, and processing transactions with accuracy and a focus on service. The role emphasizes proactive customer engagement, education on banking products, and a disciplined sales process, while adhering to security and regulatory