Customer Experience Banker - Financial Concierge (Non-NMLS)

0101 The Huntington National Bank; West Carrollton (OH, KY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Reasonable accommodations

Remote work option

Job summary

0101 The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposits and other banking products and services.

Responsibilities include processing transactions accurately, balancing daily activity, and delivering exemplary service while adhering to all policies and procedures.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Identifying opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Skills

Customer service

Sales

Banking knowledge

Cash handling

Education

High School Diploma or GED

Tools

MS Office

CRM systems

Job description

0101 The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, retaining and growing consumer and business relationships by identifying goals and needs and recommending deposits and other banking products and services.

Responsibilities include processing transactions accurately, balancing daily activity, and delivering exemplary service while adhering to all policies and procedures.