Customer Experience Banker | Financial Concierge (Hybrid)

Huntington National Bank; Elyria (OH); On-site; USD 40,000 - 46,000; Full time

Job summary

Huntington National Bank in Elyria, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying needs and recommending deposit products while handling transactions accurately and balancing daily activity.

Responsibilities include educating customers about banking services, proactively growing relationships through a disciplined sales process, and referring customers to other

Qualifications

• High School Diploma or GED and 1+ year of customer service or military service.
• Bachelor’s degree acceptable in lieu of experience.
• Experience with banking or customer service is preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Grow relationships through a structured sales process and referrals.
• Educate and refer customers to other bank areas to deepen relationships.
• Adhere to operational, risk and regulatory policies.

Skills

Customer service

Sales

Relationship management

Communication

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank in Elyria, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying needs and recommending deposit products while handling transactions accurately and balancing daily activity.

Responsibilities include educating customers about banking services, proactively growing relationships through a disciplined sales process, and referring customers to other