Customer Experience Banker: Financial Concierge (Hybrid)

Huntington Bank; United States; Hybrid; USD 42,000 - 56,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers meet financial goals by identifying needs, recommending deposits and other banking products, and handling transactions accurately while delivering exceptional service.

The role emphasizes proactive relationship growth, disciplined sales, and referrals from customers and partners, with emphasis on compliance and teamwork.

Qualifications

• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales

Relationship management

Banking products knowledge

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will help customers meet financial goals by identifying needs, recommending deposits and other banking products, and handling transactions accurately while delivering exceptional service.

The role emphasizes proactive relationship growth, disciplined sales, and referrals from customers and partners, with emphasis on compliance and teamwork.