Remote Customer Experience Banker | Financial Concierge

Huntington National Bank; Findlay (OH); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Huntington National Bank in Findlay, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit and other banking products, while ensuring accurate transaction handling and daily balancing.

This role emphasizes exceptional service, a disciplined sales process, and collaboration with partners to deepen customer relationships, with an

Qualifications

• High School Diploma or GED with at least 1 year of customer service or military service, or a Bachelor's degree.

Responsabilités

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating sales, customer service, relationship management, banking, communication and presentation skills.
• Other duties as assigned.

Connaissances

Customer service

Sales ability

Communication skills

Technology literacy

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

Huntington National Bank in Findlay, OH is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying financial goals and recommending deposit and other banking products, while ensuring accurate transaction handling and daily balancing.

This role emphasizes exceptional service, a disciplined sales process, and collaboration with partners to deepen customer relationships, with an