Customer Experience Banker – Financial Concierge

Huntington Bancshares, Inc.; Rayville (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in the United States.

The role focuses on acting as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships, and proactively identifying goals and needs to recommend deposit and other products and services. The position requires handling customer transactions accurately, balancing daily activity, and delivering exemplary service while adhering to policies and procedures.

Qualifications

• High School Diploma or GED or higher is required.
• Experience in customer service or military service in an admin role or a bachelor’s degree satisfies basic requirements.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and other banking services.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Cash handling

Banking products

Sales

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in the United States.

The role focuses on acting as a Financial Concierge for walk-in customers, retaining and growing consumer and business relationships, and proactively identifying goals and needs to recommend deposit and other products and services. The position requires handling customer transactions accurately, balancing daily activity, and delivering exemplary service while adhering to policies and procedures.