Customer Experience Banker - Financial Concierge

Huntington Bank; Monroe (LA); On-site; USD 36,000 - 60,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker in West Monroe, LA to service walk-in customers and build lasting relationships. You will educate customers on deposit products and advise on appropriate banking services while handling transactions accurately.

The role emphasizes proactive engagement, outbound follow-ups, and referrals to deepen customer partnerships. A high school diploma or GED is required, with a Bachelor's degree or banking experience as a plus.

Qualifications

• Minimum 1 year of customer service experience.
• Cash handling experience preferred.
• Comfort with technology and online/mobile banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.

Skills

Customer service

Sales skills

Relationship management

Communication

Presentation

Cash handling

Tech literacy

Education

High School Diploma or GED

Bachelor's degree

Job description

Huntington Bank is seeking a Customer Experience Banker in West Monroe, LA to service walk-in customers and build lasting relationships. You will educate customers on deposit products and advise on appropriate banking services while handling transactions accurately.

The role emphasizes proactive engagement, outbound follow-ups, and referrals to deepen customer partnerships. A high school diploma or GED is required, with a Bachelor's degree or banking experience as a plus.