Financial Concierge: Customer Experience Banker (Hybrid)

Huntington Bancshares, Inc.; Monroe (LA); Hybride; USD 25 000 - 30 000; Plein temps

Résumé du poste

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Monroe, LA. You will act as a Financial Concierge, handling walk-in customers, retaining and growing relationships, and proactively identifying customer financial goals and needs.

You will process transactions accurately, balance daily, and deliver exemplary service while educating customers on deposit products and referring them to other bank areas to deepen relationships.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsabilités

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Connaissances

Customer service

Sales skills

Communication

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS in Monroe, LA. You will act as a Financial Concierge, handling walk-in customers, retaining and growing relationships, and proactively identifying customer financial goals and needs.

You will process transactions accurately, balance daily, and deliver exemplary service while educating customers on deposit products and referring them to other bank areas to deepen relationships.