Customer Experience Banker — Financial Concierge

0101 The Huntington National Bank; Hoover (AL); Hybride; USD 36 000 - 46 000; Plein temps

Résumé du poste

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will handle transactions, educate customers on deposits, and identify opportunities to grow relationships with a disciplined sales approach.

You will also refer clients to other banking areas to broaden services while upholding all security and regulatory standards. The role emphasizes teamwork, accuracy, and exemplary service in a branch setting.

Qualifications

• High School Diploma or GED and at least 1 year of customer service.
• Bachelor’s degree is acceptable in lieu of experience.
• Experience with banking products and services is a plus.

Responsabilités

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Proactively grow customer relationships through a sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies, security, and regulatory guidelines.

Connaissances

Customer service

Sales

Communication

Retail banking

Formation

High School Diploma or GED

Bachelor’s Degree

Outils

Mobile banking apps

Online banking platforms

Description du poste

Huntington is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will handle transactions, educate customers on deposits, and identify opportunities to grow relationships with a disciplined sales approach.

You will also refer clients to other banking areas to broaden services while upholding all security and regulatory standards. The role emphasizes teamwork, accuracy, and exemplary service in a branch setting.