Customer Experience Banker — Financial Concierge

Huntington Bancshares, Inc.; Jackson (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

Huntington Bancshares, Inc. in Tennessee seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposit products, while processing transactions accurately.

This in-office role emphasizes excellent service, compliance with bank policies, and proactive referrals to deepen client partnerships.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year customer service experience.
• Bachelor's degree accepted as alternative.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies and procedures.
• Demonstrate sales, customer service, relationship management, banking, communication and presentation.

Skills

Customer service

Sales

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile & Online Banking

Job description

Huntington Bancshares, Inc. in Tennessee seeks a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposit products, while processing transactions accurately.

This in-office role emphasizes excellent service, compliance with bank policies, and proactive referrals to deepen client partnerships.