Customer Experience Banker: Financial Concierge

Huntington National Bank; Celina (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and proactively identify financial goals and needs. You will balance daily transactions, educate on deposit products, and leverage referrals to deepen partnerships.

The role emphasizes exemplary customer service, adherence to policies, and strong communication skills within an Office setting with potential flexible work arrangements.

Qualifications

• Minimum 1 year of customer service experience or military service in an administration, contracting, civil affairs, or similar role; or a Bachelor’s Degree.
• Preferred: 1 year+ in customer service in banking or financial services.
• Comfort with technology such as online banking.

Responsibilities

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all policies and procedures; maintain accuracy in handling transactions.

Skills

Customer service

Communication

Relationship management

Sales

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers, retain and grow consumer and business relationships, and proactively identify financial goals and needs. You will balance daily transactions, educate on deposit products, and leverage referrals to deepen partnerships.

The role emphasizes exemplary customer service, adherence to policies, and strong communication skills within an Office setting with potential flexible work arrangements.