Customer Experience Banker: Financial Concierge

Huntington-Bank; Carlisle (AR); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Huntington Bank is seeking a Customer Experience Banker Non NMLS to join our branch team in Arkansas. You will assist walk-in customers, retain and grow relationships, and proactively identify financial goals and needs while offering deposit products and other banking services.

In this role you will balance daily transactions, provide exemplary service, educate customers on mobile and online banking, and refer clients to other bank areas to deepen partnerships with the community.

Qualifications

• High School Diploma or GED required, with 1 year of customer service experience or a relevant military role.
• Bachelor's Degree qualifies for consideration or additional service experience.
• Experience with cash handling and familiarity with mobile/online banking is preferred.

Responsibilities

• Provide excellent customer service and resolve issues efficiently.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process.
• Refer customers to other bank areas to deepen relationships.
• Follow all security, risk, and regulatory policies.
• Balance daily transactions and process deposits and withdrawals.

Skills

Customer service

Sales

Relationship management

Communication

Presentation

Problem solving

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Job description

Huntington Bank is seeking a Customer Experience Banker Non NMLS to join our branch team in Arkansas. You will assist walk-in customers, retain and grow relationships, and proactively identify financial goals and needs while offering deposit products and other banking services.

In this role you will balance daily transactions, provide exemplary service, educate customers on mobile and online banking, and refer clients to other bank areas to deepen partnerships with the community.