Customer Experience Banker: Financial Concierge

0101 The Huntington National Bank; Alamo (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS in a branch setting. You will serve walk-in customers as a Financial Concierge, retain and grow relationships, and proactively identify financial goals to recommend suitable deposits and products.

Responsibilities include handling transactions, providing outstanding service, and educating customers on banking options. Compliance with policies and teamwork are essential.

Qualifications

• High School Diploma or GED and at least 1 year of customer service or military service in an admin role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services, or goal-driven retail sales.
• Cash handling skills and comfort with technology including mobile and online banking.

Responsibilities

• Provide excellent customer service and resolve issues.
• Explain consumer deposit products and services.
• Identify opportunities to grow relationships through sales and referrals.
• Educate customers and refer to other bank areas to deepen relationships.
• Adhere to operational, security, and regulatory policies.

Skills

Customer service

Sales

Cash handling

Mobile and online banking

Education

High school diploma or GED

1+ year customer service or military admin role

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS in a branch setting. You will serve walk-in customers as a Financial Concierge, retain and grow relationships, and proactively identify financial goals to recommend suitable deposits and products.

Responsibilities include handling transactions, providing outstanding service, and educating customers on banking options. Compliance with policies and teamwork are essential.