Customer-Experience Banker (Associate)

Aumni; Fayetteville (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to welcome clients, educate them on our banking solutions, and support their financial goals. You will foster trusted relationships, deliver service with empathy, and collaborate with the branch team to achieve outstanding client experiences.

Responsibilities include greeting clients, opening accounts, guiding self-service options, and handling branch operations in compliance with policies. A strong client-first mindset is essential.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED.
• Ability to quickly learn products and procedures.

Responsibilities

• Greet clients and manage lobby flow with a tablet and queue.
• Open new accounts and maintain existing accounts following policies.
• Educate clients on day-to-day banking and self-service options.
• Build relationships through active listening and helpful guidance.
• Perform branch operations including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Product knowledge

Learning quickly

Regulatory compliance

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

Chase is seeking an Associate Banker to welcome clients, educate them on our banking solutions, and support their financial goals. You will foster trusted relationships, deliver service with empathy, and collaborate with the branch team to achieve outstanding client experiences.

Responsibilities include greeting clients, opening accounts, guiding self-service options, and handling branch operations in compliance with policies. A strong client-first mindset is essential.