Customer Relationship Banker

Fairygodboss; West Chester (Chester County); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will welcome clients, open accounts, and guide them through digital banking tools while maintaining compliance with policies.

The role requires strong communication and relationship-building skills to help clients achieve their financial goals. You will collaborate with the branch team to provide seamless service and support operations such as cash handling and device management, contributing

Qualifications

• Provide attentive, welcoming service and help clients feel heard and cared for.
• Learn and explain banking products and solutions to clients.
• Demonstrate empathy and actively listen to understand client needs.

Responsibilities

• Create a welcoming branch environment and greet clients entering the branch.
• Open new accounts and provide account servicing in compliance with policies.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and collaborating with team members.
• Support branch operations, including cash handling and device management, per policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch setting. You will welcome clients, open accounts, and guide them through digital banking tools while maintaining compliance with policies.

The role requires strong communication and relationship-building skills to help clients achieve their financial goals. You will collaborate with the branch team to provide seamless service and support operations such as cash handling and device management, contributing