Customer Experience Associate - Retail & Food Service

Royal Farms; Elkridge (MD); On-site; USD 22,000 - 26,000; Full time

Job summary

Royal Farms in Elkridge, MD seeks a Customer Service Associate to support store leadership in daily operations, including food service, POS transactions, and upkeep. You will greet customers, answer questions, and help with product selection to ensure a friendly, efficient experience while upholding brand standards.

Responsibilities include maintaining cleanliness, stocking, handling payments, and adhering to safety procedures.

Qualifications

• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Multitask effectively in a fast-paced environment.
• Willingness to learn and follow safety procedures.

Responsibilities

• Provide outstanding customer service and engage customers warmly.
• Operate the register, handle payments, and assist with fuel and gift cards.
• Prepare food and beverages per recipes, maintain cleanliness and safety standards.
• Restock products, check expirations, and keep the store organized.
• Follow safety, security, and SOPs and support store leadership.

Skills

Communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms in Elkridge, MD seeks a Customer Service Associate to support store leadership in daily operations, including food service, POS transactions, and upkeep. You will greet customers, answer questions, and help with product selection to ensure a friendly, efficient experience while upholding brand standards.

Responsibilities include maintaining cleanliness, stocking, handling payments, and adhering to safety procedures.